Quick answers to common questions
We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, Apple Pay, Google Pay, and Shop Pay. All payments are securely processed through Stripe.
Standard shipping within the US typically takes 5-7 business days. International shipping varies by destination, usually 10-21 business days. Express shipping options are available at checkout for faster delivery.
Yes! We offer free standard shipping on all orders over $50 within the US. Orders under $50 have a flat $5.99 shipping fee.
We offer a 30-day return policy for all unused items in their original packaging. If you're not satisfied with your purchase, contact us within 30 days for a full refund or exchange. Return shipping costs are the responsibility of the customer unless the item is defective.
Our USB-C chargers are compatible with any device that supports USB-C Power Delivery (PD), including MacBooks, Windows laptops, iPads, Android phones, Samsung Galaxy devices, Nintendo Switch, and more. Our cables support fast charging for all compatible devices.
Yes, our USB-C to USB-C cables support Power Delivery fast charging up to 100W (cable dependent). Our USB-C to Lightning cables support fast charging for iPhone 8 and newer models.
Absolutely. All our products undergo rigorous safety testing and meet required certifications including CE, FCC, and RoHS compliance. They include built-in protection against over-current, over-voltage, and short circuits.
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package using this number on our website or the carrier's website. For any issues with tracking, contact us at contact@zenvorseglobal.com.
We apologize for any inconvenience. If you receive a defective product, please contact us immediately with photos of the defect. We'll arrange for a replacement or full refund at no additional cost to you.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. All applicable customs duties and taxes are the responsibility of the recipient.
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